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Police Department

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The Police Department is located in the rear of City Hall at

35405 Chardon Road (just east of SOM Center Road - Route 91)

EMERGENCY: DIAL 9-1-1  -  business phone: 440-942-9111

e-mail: Police@WilloughbyHillsPolice.org




Police Chief Matthew Naegele

On behalf of the men and women of the Willoughby Hills Police Department, it’s my pleasure to welcome you to our website.  Our Department is a full service law enforcement agency providing police services to the residents, businesses and guests of our City. The Department’s Divisions include Patrol Bureau, Detective Bureau, Community Policing, Special Enforcement Units and Administration.  Police and Fire Emergency Dispatching Services are provided by the Lake County Sheriff’s Office Central Communications Center. Officers from our department are members of the Western Lake County Emergency Response Team (ERT) and the Lake County Accident Investigation Team. We also work closely with other local, state and federal law enforcement agencies to provide the finest law enforcement services to our community.

Our goal is to enhance the quality of life in our City by providing a full range of proactive professional police services, enforcing the laws, reducing the fear of crime, promoting joint problem solving for safe, secure neighborhoods and working in partnerships with the community to preserve life, property and the constitutional rights of all.

This commitment has led to our adopting a proactive approach to developing partnerships to help solve community problems and to improve those quality of life issues that are important to us all. These relationships are instrumental in making our City a wonderful community in which to live, work and play.


Mission Statement

The mission of the Willoughby Hills Police Department is to enhance the quality of life for its residents by providing a proactive and full range of professional police services, enforcing the laws, reducing the fear of crime, promoting joint problem-solving for safe, secure neighborhoods, and working in partnerships with the community to preserve life, property, and the constitutional rights of all. Our dedication to service and commitment to excellence will ensure that we meet the present and future needs of our community.

Core Values

Respect
We will ensure that all persons are treated with equality, dignity and courtesy.

Integrity
We are people of character and principle and hold ourselves accountable to the highest level of honesty and ethical conduct.  We are truthful in our words and in our actions.

Professionalism
We are committed to the highest level of professional standards through the development of highly-trained, motivated and ethical employees.

Innovation
We are dedicated to an ever-expanding body of knowledge of police practices and self-evaluation to develop the most efficient and economical way to accomplish our mission.

Pride
We take pride in ourselves, as individuals, our department, as a team and our Citizens, as a community.

Loyalty
We will remain faithful to our community, our department, and our Core Values.


IF YOU HAVE ANY INFORMATION REGARDING CRIMINAL ACTIVITY, CALL (440) 942-9111.


Attention Seniors:
The Police Department suggests that all seniors register in the National Silver Alert Program which can help locate individuals and provide valuable information in case of emergency.  

Please review the information at the following website for further information: http://silveralertbill.com/  




     Chiefs of the Willoughby Hills Police Dept.

          Matthew A. Naegele ~ 1/2021 -
          Christopher J. Collins ~ 6/2000 - 12/2020
          George N. Malec ~ 1985 - 2000
          Fred J. Heyer ~ 1982 - 1985
          Robert J. Goodwin ~ 1977 - 1982
          William B. Thomas ~ 1956 - 1977
          Fred Vermillion ~ 1955 - 1956



   






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